PRIVACY STATEMENT/YOUR PRIVACY RIGHTS

LAST UPDATED: February 9, 2026

If you are having trouble viewing or accessing this Statement or need it made available to you in an alternative format, please contact ccpainquiries@hajoca.com.

Hajoca Corporation (Hajoca, us, we, or our) collects and processes information about you as described in this Privacy Statement (Statement). Hajoca is committed to protecting the privacy of those with whom it interacts. This Statement contains details about how we process Personal Information (i.e., information reasonably related to a specific individual) collected through our websites, social media accounts, mobile applications, and other online interactions and communications such as email (collectively, our Digital Properties); in-person events and purchases; and other online and offline interactions.

This Privacy Statement applies to information we collect about individual consumers, such as general website visitors (Individuals) as well as information we collect about the personnel of our business partners, including vendors and business customers, in business-to-business interactions (Business Contacts).  However, this Privacy Statement does not apply to information about our current/former employees, applicants, and other individuals who interact with us for employment-related purposes.

Whenever you interact with us on behalf of another individual or entity, such as if you refer a friend to us, you must obtain their consent (or have the legal authority without consent) to share their Personal Information with us.

Changes: We may update this Privacy Statement from time to time.  Any updated Privacy Statement will be effective when posted.  Please check this Privacy Statement periodically for updates.

  1. Sources of Personal Information

    We collect Personal Information about you from the following sources:

    1. Directly from you.  We may collect Personal Information you provide to us directly, such as when you contact us through our Digital Properties, interact with us in person, sign up for offers or newsletters, communicate with us, place or customize orders, or sign up for an account or other services.
    2. Data collected automatically and through Cookies.  We may automatically collect information or inferences about you, such as through cookies, pixels, tags, scripts, and other tracking technologies (collectively, Cookies), when you interact with our Digital Properties.  This may include information about how you use and interact with our Digital Properties, information about your device, and internet usage information.
    3. From third parties.  We may collect Personal Information from third parties, such as service and content providers, our affiliated companies and subsidiaries, business partners, companies that provide or sell lists of potential business customers, social media companies or other parties who interact with us.
    4. From publicly available sources. We may collect Personal Information about you from publicly available sources, such as public profiles and websites.

    We may combine information that we receive from the various sources described in this Privacy Statement, including third party sources, and use or disclose the combined information for the purposes identified below.

  2. Types of Personal Information We Collect

    We may collect the following types of Personal Information about you.  Except as otherwise specified, we may collect this Personal Information from both Individuals and Business Contacts:

    1. Identifiers, such as name, email address, physical address, telephone number, and device identifiers (e.g., cookie IDs and IP address).
    2. Records about you, such as your credit card or debit card number; credit-related information; bank account number; other financial information; and information you share with us or upload to our Digital Properties.
    3. Commercial information, such as information related to your transactions; products or services purchased, obtained, or considered; subscription information; or other purchasing or consuming histories or tendencies.
    4. Internet or other electronic network activity information, such as your browsing history, search history, preference information (including marketing and purchasing preferences), account settings (including any default preferences), and other information regarding your interactions with and use of the Digital Properties.  For more information about Cookies, please see Section 5.
    5. Non-precise geolocation data, such as your location as derived from your IP address.
    6. Audio, electronic, visual, or other sensory information, such as video recordings of our premises or call recordings.
    7. Professional or employment-related information (for Business Contacts), such as job title; organization; professional licenses, credentials, or affiliations; and other professional information.
    8. Inferences drawn from any of the information we collect about your preferences or behavior, including to assess the level of interest in our products and services based on frequency of visits and contact and determine your preferred frequency for receiving offers.
    9. Sensitive Personal Information, including account log-in information  and precise geolocation if you enable location settings through your mobile device.
  3. How We Use Personal Information

    We may use Personal Information for the following purposes:

    1. To provide you or your company products and services, such as to provide our Digital Properties to you; register and administer accounts; provide products and services requested; provide customer support; diagnose, repair and track service and product quality issues; communicate with you about your product, service, or subscription; authenticate account users; verify eligibility for certain programs or benefits; respond to requests, complaints, and inquiries; and otherwise facilitate your relationship with us.
    2. For our internal business purposes, such as to evaluate or audit the usage, performance and safety of our products and services; evaluate and improve the quality of our products and services and design new products and services; operate our website and customize the content; internal research and analytics purposes; display or evaluate the effectiveness of our advertising or marketing efforts; evaluate and improve the quality of your interactions with us; catalog your responses to surveys or questionnaires; or maintain internal business records.
    3. For legal, safety or security reasons, such as to comply with legal requirements; investigate and respond to claims against us, our personnel, and our customers; for the establishment, exercise, or defense of legal claims; protect ours, our users’, and other third parties’ safety, property or rights; and detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity.
    4. In connection with a corporate transaction, such as if we acquire assets of another business, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
    5. For marketing, such as marketing our products or services or those of our affiliates, business partners, or other third parties.  For example, we may use Personal Information we collect to personalize advertising to you; to analyze interactions with us or our Digital Properties; or to send you newsletters, surveys, questionnaires, promotions, or information about events or webinars.  You can unsubscribe from our email marketing via the link in the email, by responding STOP to the text message, or by contacting us using the information in Section 9 (Contact Information) below.

    We may use anonymized, de-identified, or aggregated information for any legal purpose.

  4. How We Disclose Personal Information

    We may disclose Personal Information to third parties, including the categories of recipients described below:

    1. Affiliates and subsidiaries. We may disclose Personal Information within our group of companies, which includes parents, corporate affiliates, subsidiaries, business units, and other companies that share common ownership for the purposes described above.
    2. Service providers. We may disclose Personal Information to service providers that help us perform our business functions, including completing a transaction you request or supporting our relationship with you, such as IT providers, accountants, logistics providers, analytics companies, and marketing providers.
    3. Professional consultants. We may disclose Personal Information to professional consultants, such as accountants, lawyers, financial advisors, and audit firms.
    4. Law enforcement, government agencies, and other recipients for legal, security, or safety purposes. We may disclose Personal Information to third parties like law enforcement or other government agencies to comply with law or legal requirements; to investigate and respond to claims made against us; to enforce or apply our Terms of Site Use and other agreements; and to protect ours, our users’, or third parties’ rights, property or safety.
    5. Other entities in connection with a corporate transaction. If we acquire, or some or all of our assets, are merged with or acquired by another entity, including through a sale or in connection with a bankruptcy or other form of corporate change, we will share your Personal Information with entities involved in the transaction.
    6. Business partners that may use Personal Information for their own purposes, such as:
      • Third parties whose Cookies we use as described in our Section 5 below.

      Where recipients use your Personal Information for their own purposes independently from us, we are not responsible for their privacy practices or Personal Information processing policies.  You should consult the privacy notices of those third-party services for details on their practices.

    7. Entities to which you have consented to the disclosure.
  5. Cookies

    Our Digital Properties and authorized third parties use Cookies to collect information about you, your device, and how you interact with our Digital Properties.  This section contains additional information about:

    • The types of Cookies we use and the purposes for which we use them
    • The types of information we collect using these technologies
    • How we disclose or make information available to others
    • Choices you may have regarding these technologies
    1. Types of Cookies

      We and the third parties that we authorize may use:

      • Cookies, which are a type of technology that install a small amount of information on a user’s computer or other device when they visit our Digital Properties.
      • Pixels, web beacons, and tags, which are types of code or transparent graphics that contain a unique identifier. In addition to the uses described below, these technologies provide information about interactions with our Digital Properties, (including communications such as email we may send to you).  In contrast to cookies, which are stored on a user’s device hard drive, pixels, web beacons, and tags are embedded invisibly on our Digital Properties.
      • Session replay tools, which record your interactions with our Digital Properties, such as how you move throughout our Digital Properties and engage with our webforms. In addition to the uses described below, this information helps us improve our Digital Properties and identify and fix technical issues visitors may be having with our Digital Properties.
      • Embedded scripts and SDKs, which allow us to build and integrate custom experiences on our Digital Properties. Embedded scripts are temporarily downloaded onto your device from our web server, or from a third party with which we work, and are active only while you are connected to our Digital Properties and are deleted or deactivated thereafter.

      We may use both first-party Cookies, which are set by us, and third-party Cookies, which are set by other parties.  Some of the Cookies we use may last solely for your browsing session and are deleted when you close your browser, while others are persistent and stored after you close your browser.

    2. Purposes for Using Cookies

      We and authorized third parties use these technologies for purposes including:

      • Necessary, such as determining when you are signed in, determining when your account has been inactive, providing you with privacy disclosures and choices, and for troubleshooting and security purposes (including preventing fraud and malicious behavior);
      • Functional, such as allowing collecting feedback and remembering preferences and pages and products you have viewed in order to enhance and personalize your experience when you visit our Digital Properties; and
      • Analytics, such as analyzing how our websites are used to understand which pages within our Digital Properties are most popular and how users move around them. For example, we use Google Analytics to help us improve the user experience. Google Analytics may use Cookies to perform their services.  To learn how Google Analytics collects and processes data, please visit: How Google uses data when you use our partners’ sites or apps located at https://policies.google.com/technologies/partner-sites.
    3. Types of Data Collected

      These Cookies collect data about you and your device, such as your IP address, Internet Service Provider, the date and time you access our Digital Properties, location (both approximate and precise), cookie ID, device ID, operating system, device type, device settings and other device information, browser used, browser history, search history, pages viewed, search queries, login information, shopping cart information, and information entered into webforms, and information about how you interact with our Digital Properties (such as pages on our Digital Properties that you have viewed).

    4. Disclosures of Data

      We may disclose information to third parties or allow third parties to directly collect information using these Cookies on our Digital Properties, such as companies that provide analytics, security providers, and others that help us operate our business and Digital Properties.

    5. Your Choices

      As described in Section 10 below, residents of California may be able to disable Cookies that constitute a sale or sharing for targeted advertising as those terms are defined under applicable laws.

      In addition, you may be able to control how we use Cookies through other mechanisms.  Please be aware that if you disable the use of Cookies, the functionality of our Digital Properties may be negatively impacted, and certain areas or features may not display or work correctly.  If you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your Cookies, you may need to repeat this process for each computer, device, or browser.

    • Browser Settings. You can refuse or delete Cookies using your browser settings.  If you want to disable the use of certain specific Cookies or remove them from your device, you can disable or delete them using your browser settings.  Please be aware that not all Cookies can be deleted through browser settings.  Please refer to your browser’s Help instructions to learn more about how to manage Cookies, or use the following links for instructions for commonly used browsers: Apple Safari; Google Chrome; Microsoft Edge; and Mozilla Firefox.
    • Do Not Track. Some web browsers and other technologies you may use to access the Digital Properties may include a Do-Not-Track (DNT) feature or setting you can activate to signal your preference to not have data about your online browsing activities monitored and collected over time and across websites.  At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.  As a result, we do not currently respond to DNT browser signals or similar mechanisms.
  6. Data Security and Data Retention

    Although we maintain reasonable security safeguards, no security measures or communications over the Internet can be 100% secure, and we cannot guarantee the security of your information.

    Your Personal Information will be retained as long as necessary to fulfill the purposes we have outlined above unless we are required to do otherwise by applicable law.  This includes retaining your Personal Information to provide you with the products or services you have requested and interact with you; maintain our business relationship with you; improve our business over time; ensure the ongoing legality, safety and security of our services and relationships; or otherwise in accordance with our internal retention procedures.  Once you have terminated your relationship with us, we may retain your Personal Information in our systems and records to ensure adequate fulfillment of surviving provisions in terminated contracts or for other legitimate business purposes, such as to enable easier future user onboarding, demonstrate our business practices and contractual obligations, or provide you with information about our products and services in case of interest.

  7. Children’s Privacy

    Our Digital Properties are intended for individuals 16 years of age and older.  The Digital Properties are not directed at, marketed to, nor intended for, children under 16 years of age.  Generally, we do not knowingly collect any information, including Personal Information, from children under 16 years of age.  If you believe that we have inadvertently collected Personal Information from a child under the age of 16, please contact us at the address in Section 9 (Contact Information) below, and we will take prompt steps to delete the information.

  8. External Links

    Our Digital Properties may contain links to external sites or other online services that we do not control, including those embedded in third party advertisements or sponsor information.  We are not responsible for the privacy practices or data collection policies of such third-party services.  You should consult the privacy statements of those third-party services for details on their practices.

  9. Contact Information

    If you have questions regarding this Statement, please contact us at:

    EMAIL: CCPAinquiry@hajoca.com

    PHONE: 877-432-4830, option 8

    MAIL: CCPA Compliance, 2001 Joshua Rd, Lafayette Hill, PA 19444

  10. Supplemental Disclosures for California Residents

    This Section 10 applies only to California residents.

    1. Data Subject Rights

      California residents may have certain rights regarding Personal Information that you can exercise via our webform at https://www.hajoca.com/ccpa-rights/, emailing us at CCPAinquiry@hajoca.com, or by visiting one of our California locations to make a request in person:

      • Right to Know. You may have the right to request information about the categories of Personal Information we have collected about you, the categories of sources from which we collected the Personal Information, the purposes for collecting, selling, or sharing the Personal Information, and to whom we have disclosed your Personal Information and why.  You may also request the specific pieces of Personal Information we have collected about you.
      • Right to Delete. You may have the right to request that we delete Personal Information that we have collected from you.
      • Right to Correct. You may have the right to request that we correct inaccurate Personal Information that we maintain about you.
      • Right to Opt Out of Sale and Sharing for Targeted Advertising. You may have the right to opt out of selling and sharing for targeted advertising (as such terms are defined under applicable laws).   We do not knowingly sell data about minors under 16.  You can exercise the Right to Opt Out of Sale, Sharing for Targeted Advertising by clicking the Do Not Sell or Share My Personal Information link at the bottom of our website and disabling all Functional and Analytics Cookies.

      To the extent required by law, we will honor opt-out preference signals sent in a format commonly used and recognized by businesses, such as an HTTP header field or JavaScript object.  We will process opt-out preference signals at the browser level.

      We will not discriminate against you for exercising your privacy rights.

      Nevada residents: Individuals may contact us at CCPAinquiry@hajoca.com to inquire about your right to opt out of the sale of your Personal Information.

      Verification: To process rights requests, we may need to obtain information to locate you in our records or verify your identity depending on the nature of the request.  For Requests to Know, Delete, and Correct, we collect information necessary to verify your identity and that you are a resident of California, including name, mailing address, and Hajoca business address which you’ve done business.

      Authorized Agents: Authorized agents may exercise rights on your behalf by submitting a request via CCPAinquiry@hajoca.com and indicating they are submitting a CCPA request as an agent.  If you designate an authorized agent to submit a Request to Know, Delete, or Correct, we may reach out to you directly to verify your own identity or to confirm that you provided the authorized agent with permission to submit the request.

    2. Additional Data Processing Disclosures

      In addition to the disclosures above, this section provides supplemental information about how we process Personal Information.

      Disclosure of Personal Information

      Below please find a chart detailing the categories of Personal Information we collected and to whom it was sold, shared, or disclosed for a business purpose in the past 12 months.

      Categories of Personal Information We Collect Categories of Third Parties to Whom We Disclose Personal Information for a Business Purpose Categories of Third Parties to Whom Personal Information is Sold or Shared for Targeted Advertising
      Identifiers

      (Section 2.A)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Records about you

      (Section 2.B)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Demographic information

      (Section 2.C)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Commercial information

      (Section 2.D)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Internet or other electronic network activity

      (Section 2.E)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Geolocation data

      (Section 2.F)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Audio, electronic, visual, or other sensory information

      (Section 2.G)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Not sold or shared
      Professional or employment-related information

      (Section 2.H)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Inferences

      (Section 2.I)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Vendors necessary to complete transactions you request
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Third parties whose Cookies we use as described in Section 5
      Sensitive personal information

      (Section 2.J)

      • Affiliates and subsidiaries
      • Service providers
      • Professional consultants
      • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes
      • In connection with a corporate transaction
      • Entities to which you have consented to the disclosure
      • Not sold or shared

      Sensitive Personal Information: We only use and disclose Sensitive Personal Information for the following purposes: (i) performing services or providing goods reasonably expected by an average consumer; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) for short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; (vii) verifying or maintaining the quality or safety of a service or device; or (viii) for purposes that do not infer characteristics about you.

      California Shine the Light: If you are a California resident, you may opt out of sharing your Personal Information subject to California Civil Code §1798.83 (the Shine the Light law) with third parties for those third parties’ direct marketing purposes by clicking the Consent Preferences icon at the bottom of our website and disabling all Functional and Analytics Cookies.

  11. Additional TCPA Disclosures

    As required by law, we obtain consent to conduct telemarketing using an automated telephone dialing system, including SMS texting, prerecorded voice, or artificial voice.  We do not share phone numbers with third parties for such purposes where prohibited by law.